Community Access Bikeshare - Membership Agreement
Community Access Bikeshare (CAB) is a community-based bike sharing project designed to make bicycles accessible to a diverse group of people. As a member, you are an integral part of the project – we need your help to make sure that the bikes are cared for and shared between all members. What does it mean to share bicycles with such a wide group of people? Here is a summary of the practices that we ask each member to follow to help us make the CAB project run smoothly:
Signing Out a CAB Bicycle
As you use your membership card to sign out a key from a CAB Keybox, you are taking responsibility for the bicycle that matches that key. Before you ride a bicycle, it is important to do a safety check – make sure that the tires are full of air; the brakes, bell and lights work; and that all parts (such as fenders) are securely attached. If it looks like the bike needs some repairs or maintenance, let us know through the CAB Keybox and sign out a different bicycle.
Riding a CAB Bicycle
While a bicycle is signed out under your name, it is expected that you will treat it with care so that it is available to be used by the next rider. These bicycles are intended for city riding, not for off-roading, rough trail riding or stunts. Please do not modify, improve or dismantle the bicycles in any way. By using the program, you agree to either provide your own bike lights, or to purchase a set for $2 from CAB. Lights can be picked up from the CAB office (58 Queen St., Kitchener).
Length of a CAB Trip
In the spirit of sharing, please be thoughtful about how long you keep a bicycle signed out. We are suggesting that 3 hours is a good example of the maximum trip length. This time range is not meant to limit your usage of CAB but to make sure that there are enough bicycles available for other members. If you need to use a bicycle for more than this amount of time, please get in touch with us so that we can talk through some options.
Returning a CAB Bicycle
To return a CAB Bicycle, securely lock it to a CAB Bike Rack and return the key to the CAB Keybox. As long as the bike has been locked securely and the key returned, the bike is once again the responsibility of the CAB project.
CAB staff will be working to make sure that stations don’t get too full or too empty. If by some chance, there is no room at the CAB Station you would like to return your bicycle to, please return the bike and key to another station nearby.
Taking Care of the Bicycles
Each CAB Bicycle costs us $477. So as members, we need to take extra care to keep the bikes safe. Losing even one bicycle is a major cost for this small community-based project.
Please help us by keeping an eye on the bicycles. If you are walking by a station, take a look to make sure all the bikes are locked securely. If you see anything suspicious, call the police and let us know.
Whenever you leave a bicycle unattended, it is very important to make sure you have locked it securely. Please be intentional about locking the frame of the bike (not just the wheel) to a sturdy bike rack using the lock provided by CAB. It is also important to lock the bike in a well-lit, high traffic area.
Lost or Stolen Bicycles and Accessories
If a CAB Bicycle goes missing or is stolen while it is in your care, please let us know as soon as possible by calling 519-743-1151 x 172. We also ask you to help us by covering the bicycle replacement cost of $477.
If it is not realistic for you to cover the entire replacement cost of the bike, please let us know during your membership orientation so that we can think through some options.
If a bicycle is not returned within 24 hours of the sign out time, we will assume that it has been lost.
Please make sure that the keys are stored in a safe location while in your possession. If you lose a key, bring the bicycle to the CAB desk. You have until the end of the day to return the key to The Working Centre Resource Centre or to the Queen Street Commons Café. If you are not able to find the key there is a $25 charge for replacement. Your account will be deactivated until we receive payment.
Damage, Accidents and Breakdowns
When using CAB equipment (including bicycles, locks, keys, racks and keyboxes), there is a certain amount of normal wear and tear that happens. If there is damage to CAB equipment that is beyond this normal wear and tear, we ask you help us by covering the cost of all parts for the repair.
If you have an accident while on your bicycle, or if the bicycle breaks down in any way, please return the bicycle to a CAB Station as soon as possible. The bicycle will remain your responsibility until the bicycle is locked to a CAB Bike Rack and the key is returned to a CAB Keybox. Please also let us know the details of your accident or breakdown as soon as possible by calling 519-743-1151 x 172.
While the bicycle is in your care, you are responsible for your own safety and the safety of others using the roads and trails. Though CAB does not provide helmets for you to use, we strongly encourage you to use a helmet while riding a bicycle. If you are under 18 years of age, you are required by law to wear a helmet while riding.
We ask you to follow the Highway Traffic Act while you are riding a CAB Bicycle. If you are not following the rules of the road, any resulting penalties are your responsibility.
Availability of the CAB Bicycles
CAB Bicycles will be available from approximately mid-April to mid-November, depending on the weather. CAB members will be kept updated as the start and end dates of the season become finalized.
We are going to keep working to make sure that bicycles are accessible and there are enough to share among all members. The stations available each year may vary or shift depending on usage and availability. An updated list of operating stations will be available on the CAB website at www.theworkingcentre.org/cab.
CAB Bicycles are for Members
As a CAB member, it is assumed that you will hold responsibility for any bicycle signed out in your name. Your membership is not transferrable and cannot be loaned to another person. If you know of a non-member who is interested in trying out CAB, they are welcome to talk with us.
Responsibility of Membership
By signing up for a CAB Membership, you are agreeing to the importance of sharing the system and bicycles with all members. If we feel that you are not working within the spirit of this agreement, we may suspend your membership until we can come to a resolution.
All membership information is collected solely for the purposes of administering CAB. Information will not be shared with any third party, unless accorded by law, with the exception of anonymous demographic and usage statistics that will be used to promote and evaluate the CAB project.
Liability and Indemnity
By signing this agreement, you agree to indemnify, defend, and hold harmless CAB, including coordinators, owners, officers, agents, employees, volunteers, participants, members, landlords, tenants, sponsors, community partners, advertisers, and any other entity or person acting on their behalf, from any and all liability for damage, injury, or death to themselves, or to any other person or property, which are in any way connected their participation with CAB. Members waive their right to present any legal claim or lawsuit against these entities or persons regardless of how any damage, injury, or death may have occurred, save and except through negligent acts or omissions of CAB.
Members agree to release, discharge, indemnify and hold harmless all manufacturers and/or distributors of any equipment provided to them by CAB including but not limited to bicycles, kiosks (key boxes), bike racks and locks, from any and all liability for damage, injury, or death to themselves, or any other person or property, which are in any way connected to their participation in the activity stated herein. Members waive their right to present any legal claim or lawsuit against these entities regardless of how any damage, injury or death may have occurred, save and except through negligent acts or omissions of such manufacturers and/or distributors.
Members agree that this agreement serves as a legally binding contract. Members agree that this contract is intended to be as comprehensive a release of liability and indemnity as is legally allowed. Members agree that if any portion of this contract is found to be void, invalid or un-enforceable, the remaining portions shall remain in full force and effect. Members agree that this contract shall be binding for themselves, their children, their heirs, assigns, executors, personal representatives, and administrators of their estate(s)
This agreement will cover your membership for this year and will also be assumed if you renew your membership for seasons to come. If the membership agreement changes, we will ask you to review the agreement together.
By signing this document I agree that I have read and understood what it means to be a member of Community Access Bikeshare.